Home Disputes, Refunds & Protection

Buyer and Seller Protection

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Posted on 2026-01-10

Buyer and Seller Protection Bitsellfy is committed to providing a secure and fair marketplace for both buyers and sellers. Our platform includes protection measures to ensure that all transactions are transparent, safe, and compliant with GDPR regulations. Buyer Protection As a buyer on Bitsellfy, you are protected in case of ...

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Refund Process

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Posted on 2026-01-10

Refund Process Bitsellfy provides refunds through the Wallet system after a dispute is resolved. Please note that refunds cannot be returned directly to your original payment method due to processing delays and variable fees. Step 1: Dispute Resolution Refunds are only issued after a dispute has been resolved in favor of the b...

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How to Open a Dispute

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Posted on 2026-01-10

How to Open a Dispute Bitsellfy provides a dispute system to help resolve issues between buyers and sellers. Please follow the proper steps to ensure a smooth resolution process. Step 1: Contact the Seller Before opening a dispute, buyers are required to contact the seller directly to try and resolve the issue. Go to yo...

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