Bitsellfy Help Center
How can we help?
Search our guides or browse by topic to get the most out of your Bitsellfy store.
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8 categories to help you set up, sell, and grow.
Getting Started
Set up your Bitsellfy store and publish your first product in minutes.
Products & Inventory
Create, upload, and organize digital products, subscriptions, and bundles.
Payments & Payouts
Get paid, manage payout methods, and understand processing fees.
Store Customization
Design your storefront, brand your checkout, and connect a custom domain.
Orders & Customers
Manage orders, downloads, refunds, and customer relationships.
Marketing & Sales
Grow revenue with discounts, email, affiliates, and upsells.
Taxes & Compliance
Handle VAT, sales tax, invoicing, and legal requirements.
Account & Billing
Manage your subscription, team access, and account settings.
Popular articles
- 1Add your first digital productGetting Started
- 2Connecting Stripe and PayPal to receive paymentsPayments & Payouts
- 3How and when payouts are sentPayments & Payouts
- 4Selling subscription and membership productsProducts & Inventory
- 5Creating discount and coupon codesMarketing & Sales
- 6Connecting a custom domain to your storeStore Customization
Common questions
Quick answers to the things people ask us most.
Bitsellfy pays out your earnings to your bank through Stripe or PayPal on a schedule you control. Funds clear after a short processing period, then transfer automatically.
Read more →Yes. Create a subscription product, set a recurring price and billing interval, and Bitsellfy handles renewals, failed-payment retries, and customer access.
Read more →Open the order in your dashboard, select Refund, and choose a full or partial amount. The customer is refunded to their original payment method and notified automatically.
Read more →Add your domain under Store → Domains, update the DNS records shown at your registrar, then verify. Bitsellfy issues a free SSL certificate automatically.
Read more →Your costs are your plan fee plus payment-processor fees per sale. The fees article breaks down exactly what applies to each transaction.
Read more →Can’t find what you need?
Our team is here to help. Reach out and we’ll get back to you — usually within a few hours.
Mon–Fri, 9am–6pm CET · Typical reply within a few hours