Orders & Customers
Manage orders, downloads, refunds, and customer relationships.
6 articles
- Viewing and managing your ordersFind, filter, and act on incoming orders.
- Issuing a full or partial refundRefund all or part of an order in a few clicks.
- How customers access and re-download filesHow buyers reach their downloads after purchase.
- Managing customer accounts and licensesHandle customer logins and license keys.
- Resending purchase receipts and download linksRe-send receipts and download links on request.
- Handling failed payments and chargebacksRespond to failed charges and disputes.
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