Resending purchase receipts and download links

Re-send receipts and download links on request. Follow this guide to get it set up correctly in your Bitsellfy store.

Overview

Re-send receipts and download links on request. This guide covers what you need to know about resending purchase receipts and download links in Bitsellfy, with clear steps you can follow from your dashboard.

Everything here lives under Orders & Customers in your store settings, so you can return to it any time as your store grows.

What you'll need

• An active Bitsellfy store and access to your dashboard.
• At least one published product to work with.
• A few minutes — most changes here take effect immediately.

Step by step

1. 1From your Bitsellfy dashboard, open Orders & Customers.
2. 2Find the section related to resending purchase receipts and download links and select it to open its settings.
3. 3Review the available options and make your changes — Bitsellfy explains each field inline as you go.
4. 4Save your changes. Most settings apply to your store right away.
5. 5Open your storefront in a new tab to confirm everything looks the way you expect.

Best practices

• Keep customer-facing wording short, specific, and jargon-free.
• Test the full buyer flow yourself before promoting your store.
• Revisit these settings as your catalog and audience grow.

Troubleshooting

• Change not showing up? Refresh your storefront and clear your browser cache.
• Setting greyed out? Confirm your plan includes the feature and that your account is fully verified.
• Still stuck? Note the exact step where it fails before contacting support — it speeds up the answer.

Next steps

Explore the related articles below to keep building out your store, or reach out to our support team if you need a hand.